At i1m, your winnings are processed quickly and securely using Malaysia's most popular local payment methods. No long queues, no complicated steps — your money reaches you in the shortest time possible.
Choose the method that works best for you — all are secure, fast, and support Malaysian Ringgit
The most popular method in Malaysia. DuitNow withdrawals are processed instantly to your bank account using your phone number or IC number as the recipient ID. No need to enter a full account number.
Supports nearly all major Malaysian banks including Maybank, CIMB, RHB, Public Bank, Hong Leong Bank, AmBank, and many more. FPX withdrawals are typically completed within 5–15 minutes depending on the receiving bank.
Your winnings can be sent directly to your Touch 'n Go eWallet. Ideal for players who prefer managing their finances via e-wallet and want to use their winnings for everyday purchases.
Withdrawals to your GrabPay Wallet are processed quickly and seamlessly. Use your GrabPay balance for payments at Grab partner stores or transfer it to your bank account anytime.
Boost is one of the fastest e-wallets for receiving your winnings. Withdrawals to Boost are processed almost instantly, with funds immediately available for use across the extensive Boost ecosystem throughout Malaysia.
For large withdrawals or special cases, players may opt for a manual bank transfer reviewed personally by the i1m finance team. This method is ideal for VIP members withdrawing amounts that exceed the automatic limit.
Withdrawal Limits & Processing Times
For most players, the experience of withdrawing their winnings is the true test of a platform. It's not just about speed — it's also about transparency, convenience, and the confidence that your money is genuinely safe. At i1m, we understand this trust and have made the withdrawal process our number one priority in developing our platform.
The i1m withdrawal system is built on local financial infrastructure integrated with Malaysia's major payment networks. This means when you submit a withdrawal request, it is processed directly through the same channels used by Malaysian financial institutions — not through third-party intermediaries that could slow down the process or impose additional charges.
Every withdrawal transaction at i1m is protected by 256-bit SSL encryption technology — the same level of encryption used by leading banks in Malaysia. Your bank account or e-wallet details are never stored in plain form, and all financial data is fully encrypted end-to-end.
Beyond data encryption, i1m also implements a two-step verification system for every withdrawal request. Before funds are processed, the system sends a verification code to your registered phone number. This additional step ensures that only you — the legitimate account owner — can submit a withdrawal, even if your account is accessed by an unauthorised party.
Your complete withdrawal history is stored in detail within the i1m account dashboard. You can check the status of every withdrawal request — whether it is processing, completed, or requires further review — directly from the "Transaction History" section of your account. This full transparency ensures you always know where your money is at all times.
If you encounter any issues or delays during the withdrawal process, the i1m customer support team i1m ready to assist at all times — 24 hours a day, 7 days a week. We understand that money-related issues cannot wait, so we ensure every withdrawal complaint is handled with high priority and resolved as quickly as possible.
The withdrawal process at i1m is designed to be as simple and user-friendly as possible. Follow the steps below and your winnings will arrive in no time.
Open the i1m website or app and log in using your username and password. Make sure your internet connection is stable to avoid any interruptions during the process.
From your account dashboard, click the wallet icon or the "Finance" menu to access the funds management page. Here you can view your current balance and transaction history.
Click the "Withdraw" button and enter the amount you wish to withdraw. Make sure the amount does not exceed your withdrawable balance and meets the RM20 minimum.
Select your preferred withdrawal method — DuitNow, FPX, TNG, GrabPay, or Boost. Double-check the account number or recipient ID shown to ensure accuracy before proceeding.
Enter the OTP code sent to your registered phone number to confirm the request. Once verified, the withdrawal will be processed automatically and your funds will arrive within the specified timeframe.
The i1m system receives your withdrawal request and initiates an initial automated check on your account and balance.
An OTP code is sent to your phone. Once you enter the correct code, the request proceeds to the next stage.
The i1m automated security system performs an account activity check to prevent any fraudulent activity.
Funds are sent via your selected payment channel. DuitNow and e-wallets are typically completed at this stage.
Withdrawal successful! Funds are now available in your bank account or e-wallet for use.
Check the table below to choose the method that best suits your needs
Understanding exactly how withdrawals work is essential for every serious player. At i1m, we don't just provide a "Withdraw" button — we ensure every aspect of the process is carefully designed to deliver the best experience for Malaysian players.
One of the most common questions from new players is about account verification, or KYC (Know Your Customer). This process is mandatory for the first withdrawal and only needs to be completed once. You simply need to submit a copy of your identity card (MyKad) and proof of current address. The i1m verification team will confirm your documents within 24 hours, and all subsequent withdrawals will be processed without any additional steps.
The KYC process is more than just a bureaucratic procedure. It is an essential layer of protection ensuring that only the legitimate account owner can withdraw funds. If your account has ever been accessed by another party, the KYC process ensures your money cannot be withdrawn to an account that is not yours. This provides invaluable peace of mind, especially for players who hold a large balance in their i1m account.
I1m players at VIP level enjoy higher daily withdrawal limits. Regular members can withdraw up to RM5,000 per day, Gold members up to RM15,000, Platinum up to RM30,000, and Diamond VIP up to RM50,000 or more. This makes i1m the ideal choice for serious players who wager at high stakes and require greater withdrawal flexibility.
Although the withdrawal success rate at i1m exceeds 99.8%, occasional delays may occur due to external factors such as technical issues with the receiving bank or additional verification requirements. If your withdrawal has not been completed after 30 minutes, the first step is to check the status under the "Transaction History" section of your account. If the status still shows "In Progress" after 1 hour, please contact i1m live support via in-app chat and our team will investigate promptly.
Finance team i1m operates around the clock and all reported cases are typically resolved within a maximum of 4 hours. We are committed to ensuring every cent of your winnings reaches you — that is our promise to every loyal i1m player across Malaysia.
Answers to the most frequently asked questions by Malaysian players about withdrawals
Register a free account now and enjoy fast, secure withdrawals with no hidden fees. Thousands of Malaysian players already trust i1m to manage their winnings every day.