Please read these terms and conditions carefully before using the i1m platform. By registering or using any of our services, you agree to be bound by all provisions stated below.
Welcome to i1m — an online entertainment and gaming platform built specifically for Malaysian users. This Terms and Conditions document constitutes a legally binding agreement between you as the user and i1m as the platform operator.
These terms govern all aspects of platform use, including account registration, deposits, withdrawals, participation in promotions, use of games, and any interaction with our services. By accessing or using the i1m platform — whether via the website or the iOS or Android mobile app — you automatically agree to and are bound by all terms stated in this document.
By registering an account, accessing the i1m website, or downloading our mobile app, you confirm that you have read, understood, and agree to comply with all terms and conditions contained in this document, along with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.
These terms apply to all users without exception — including new users, existing users, and anyone browsing the platform without registering. If you register on behalf of a company or organisation, you confirm that you have the legal authority to bind that entity to these terms.
Use of the i1m platform is restricted to individuals who meet all of the following eligibility requirements. i1m reserves the right to request proof of eligibility at any time and to close accounts found not to meet these requirements.
The i1m account registration process is designed to be simple, fast, and secure. However, several verification steps are required to ensure the safety of all users on the platform and to meet compliance requirements.
To register an account, you are required to provide your full name, an active Malaysian phone number, a valid email address, and a strong password. All information is stored with 256-bit SSL encryption and will not be shared with any third party without your consent.
Before making your first withdrawal or upon reaching certain transaction thresholds, users are required to complete the KYC process by submitting the following documents:
Accounts that fail to complete KYC within the specified period may have their functions restricted until verification is complete. i1m reserves the right to decline registration or close any account without providing a reason if the information submitted is found to be false or misleading.
I1m supports a variety of local Malaysian payment methods for user convenience. All transactions are processed through a fully secure and encrypted payment gateway.
I1m does not charge any hidden fees for deposits. However, third-party payment providers may apply additional charges under their own terms of service. Users are encouraged to review the terms of their respective payment providers.
I1m offers a variety of promotions and bonuses designed to enhance your gaming experience. Each promotion has specific terms and conditions that must be followed to be eligible.
For each bonus received, the minimum wagering requirement that must be met before a withdrawal is permitted is as stated in the relevant promotion terms. Wagering requirements are typically expressed in the format "xN" where N is the multiplier of the bonus amount.
The i1m platform offers over 1,000 game titles from a wide range of licensed providers. Each game is governed by its own specific rules, and users are responsible for understanding the rules of their chosen game before playing.
All games on the i1m platform use a Random Number Generator (RNG) that has been audited and certified by an independent third party. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including i1m itself.
To maintain a safe, fair, and enjoyable environment for all users, i1m enforces a strict policy against the following conduct. Violation of any of these prohibitions may result in account suspension or permanent closure.
I1m reserves the right to retain and submit any information related to fraudulent activity to the relevant law enforcement authorities in Malaysia without prior notice to the users involved.
I1m reserves the right to suspend or close any account at any time at our absolute discretion if a breach of terms, fraudulent activity, or legal compliance reasons are found.
Users may request a self-exclusion at any time through account settings or by contacting the support team. Self-exclusion options are available for 24 hours, 7 days, 30 days, 90 days, or permanent closure. Requests are processed immediately without further inquiry.
I1m provides this platform on an "as is" and "as available" basis. While we make every effort to ensure platform availability and stability at all times, there are certain liability limitations that users should be aware of.
I1m reserves the right to change, amend, or update these terms and conditions at any time without prior notice. However, we are committed to informing users of material changes through the following channels:
Changes to these terms will take effect 7 days after the notification is issued, except for changes required by law or regulation which may take effect immediately. Continued use of the platform after the notice period is considered full acceptance of the amended terms.
Users who disagree with any changes to the terms have the right to close their account and withdraw their remaining balance before the new terms take effect. To do so, please contact our customer support team via live chat.
The i1m platform is built on a foundation of transparency and security — six core pillars that guarantee the best experience for you
All personal data and financial transactions are protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Every provision in the i1m terms and conditions is written in plain, easy-to-understand language — no confusing legal jargon or hidden clauses that work against you.
Deposits and withdrawals via DuitNow, FPX, Touch 'n Go, GrabPay, and Boost are processed securely and quickly — all major Malaysia payment methods are fully supported.
All games use an independently certified RNG. No manipulation, no unfair advantage — every spin, every round is completely random.
I1m strictly complies with all anti-money laundering (AML) and KYC requirements. This protects all legitimate users from any risk of illegal activity on the platform.
Our multilingual support team is ready to help you with any questions about terms, your account, or any technical issues — around the clock, every day.